1. WHO WILL HOLD YOUR INFORMATION?1.1 Your information will be held by Evolution Therapy. We are located in Jersey, Channel Islands.
1.2 The data controller is Evolution Therapy.
2. WHAT INFORMATION DO WE COLLECT?2.1 We may receive information about you directly from you when you submit information to us through our site or by using our services (for example by filling in forms). We may also ask you for information when you report a problem with our sites.
2.3 We may keep a record of correspondence, telephone calls or online live chat communications if you contact us.
2.4 We may monitor or record communications with us in which you take part:
2.4.1 to assist us with the development of our services;
2.4.2 to train our staff; and
2.4.3 if so requested by order of the Court, regulatory body or law enforcement organisation.
2.5 We may collect, store and use the following kinds of personal data:
2.5.1 personal information, including name, address, email addresses and telephone numbers, that you provide to us at the time for the purposes of using our services (including for the avoidance of doubt making a booking) and email notifications;
2.5.2 information that you provide to us in correspondence or through our Live Help chat function;
2.5.3 information about your computer (including your IP address, browser type and operating system) and about your visits to and use of the site (including your geographical location, referral source, length of visit and number of page views); and
2.5.4 any other information that you choose to send to us.
3.2 We may use your personal information to:
3.2.1 administer the sites and verify your identity;
3.2.2 improve your browsing experience by personalizing the sites for you and your computer;
3.2.3 enable your use of the services available on the sites;
3.2.4 enable the fulfillment of any contractual obligations we have with you;
3.2.5 send statements and invoices to you, and collect payments from you; send you general (non-marketing) commercial communications;
3.2.6 send you email notifications which you have specifically requested by using our online booking system;
3.2.7 deal with inquiries and complaints made by or about you relating to the sites;
3.3 We will not provide your personal information to any third parties for the purpose of direct marketing.
3.4 The period of use of the personal data supplied by you will not be longer than we deem necessary, but may be unlimited.
4. DISCLOSING YOUR PERSONAL DATA4.1 We will not provide your information to third parties, save for as set out below in §4.3
4.3 In addition, we may disclose information about you:
4.3.1 to the extent that we are required to do so by law, or in connection with any legal proceedings or prospective legal proceedings;
4.3.2 in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
4.3.3 in the event that we sell or buy any business or assets, to the prospective buyer or seller of such business and assets and their advisers. If our business is sold your details will be passed onto the new owner of the business.
5.2 By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure adequate security for your personal data.
6. SECURITY OF YOUR PERSONAL DATA6.1 Data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.
6.2 We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data and we have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security.
6.3 We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
7. YOUR RIGHTS7.1 You may have certain rights under the Act in relation to the information that we hold about you. The rights include:
7.1.1 You are entitled to have access to your personal data. You may request by writing to us (at the address given below), details of your information which we hold and the purposes for which it is held. We will provide this information within 40 days of your request, subject to any routine processing continuing between that time and the time of the response. Provision of such information may be subject to the payment of a fee (as permitted by the Act).
7.1.2 You are entitled to request that we stop using information about you for the purpose of direct marketing (i.e. the communication to you (by whatever means) of any advertising or marketing material). The request can be made by email at any time.
7.1.3 You are entitled to require a correction of errors in the personal information held about you. If we disagree that information is inaccurate you are entitled to apply to ask the court for an order that such erroneous information be rectified, blocked, destroyed or erased.